Placement Coordinator
Placement Coordinator
Join a dynamic, mission-driven team at Medforce and play a vital role in the healthcare sector.
We’re currently recruiting a Placement Coordinator/Scheduler who will help ensure healthcare services across Ireland are always staffed with the right professionals at the right time. If you thrive in a fast-paced environment, enjoy problem-solving, and are passionate about delivering exceptional service, this is the role for you.
About the Role
As a Recruitment Placement Coordinator at Medforce, you’ll be the key link between healthcare clients and our workforce of dedicated professionals. Your focus will be on scheduling shifts, coordinating placements, and maintaining high standards of compliance and service.
You’ll work across a 24/7 rota, supporting hospitals, clinical services, and homecare environments. This role involves evening and weekend shifts, reflecting the real-time demands of healthcare staffing. You’ll work closely with a supportive, collaborative team and enjoy opportunities for career growth and progression.
Key Responsibilities of the Placement Coordinator:
- Handle incoming calls and emails from clients, taking and entering new shift requests into our bespoke scheduling system.
- Coordinate and schedule healthcare workers into shifts that match their qualifications, availability, and client requirements.
- Proactively call candidates to confirm availability and ensure continued compliance with internal policies and healthcare regulations.
- Build strong working relationships with both clients and staff, ensuring excellent service and quick resolution of any issues.
- Communicate regularly with internal departments to ensure all placements run smoothly and any queries are resolved promptly.
- Maintain accurate and up-to-date records in the scheduling system.
- Support the Recruitment Team by identifying gaps in shift coverage and sourcing appropriate candidates in real time.
- Ensure a high standard of customer service and operational efficiency at all times.
Key Skills & Competencies
- Strong customer service orientation – you go the extra mile to support clients and staff.
- Excellent verbal and written communication skills.
- Able to stay calm and effective in high-pressure situations and during busy shift periods.
- Exceptional time management, multitasking, and prioritisation skills.
- Solution-focused with a proactive, can-do attitude.
- Ability to work both independently and as part of a high-performing team.
- Experience working to KPIs and in a target-driven environment is desirable.
Shift Pattern
This is a rotational role covering 5 out of 7 days, with a blend of weekday, evening, and weekend coverage.
- Early Shift: 7:00 AM – 4:00 PM
- Day Shift: 9:00 AM – 6:00 PM
- Evening Shift: 12:00 PM – 9:00 PM
Flexibility is essential, as evening and weekend work is a core part of this role to reflect the continuous nature of healthcare staffing demands.
Qualifications & Experience
- Previous experience in scheduling, recruitment coordination, healthcare staffing, or a similar role is highly desirable.
- Experience working in a healthcare or agency environment is an advantage but not essential.
- Proficiency in Microsoft Office and the ability to quickly learn new scheduling software and databases.
Why Join Medforce?
- Be part of a growing healthcare recruitment company with a strong presence across Ireland.
- Join a friendly, flexible team that values collaboration and innovation.
- Enjoy real opportunities for career progression in a fast-paced, meaningful sector.
- Make a difference by helping to ensure essential healthcare services are fully staffed when they’re needed most.
Contact Us:
If you or someone you know is interested in this position, please send a copy of your CV to nadams@medforce.ie
If you refer a candidate to us who is successfully hired, we can offer you a €150 thank you bonus! T&C’s apply!
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